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Computer Protection Plans
Free In-Store Diagnosis and Estimate
NO CHARGE for in‐store computer diagnoses and estimates for contract customers, compared to $25 cost for customers without a Service Agreement. Save $25 per visit.
Performance Monitoring and Alert Service
A monitoring program installed
Patch Management and Software Updates
Once a week, we will run our patch management process to make sure that all Operating System Patches have been applied
Weekly Computer Cleanup
Once a week, we will run our computer cleanup process. This will ensure that your system is running at peak performance. During this
Monthly Reports sent via e-mail
Every month you will receive a report explaining any repairs or errors that we have found and fixed.
Find your lost computer via tracking system
If your computer is stolen, after you notify us, we will start the asset tracking procedure. Once the lost computer is
Anti-Virus and Spyware software is included at no additional charge. ($69.00 savings) We will make sure the anti‐virus software is working and up‐to‐date. We will proactively monitor your computer for any viruses, spyware and
Preventive Maintenance Service
We will perform preventive maintenance on your computer to keep it running at peak performance and minimize slowdowns and software failures due to Windows corruption.
Free Virus Removal
If you get a virus while on our service, we will remove the virus(s) remotely for free. If we cannot remove it remotely, you can bring in your computer to our office and we will remove it at no charge.
Limited Help Desk
We will run scans to search for viruses and spyware weekly. If you feel like you have a virus or have a question about a virus we can answer your questions
Unlimited Help Desk support
We will help you fix any problems that you are having remotely. Just make a ticket via icon and we will remote into your computer and fix any errors or issues that you are experiencing. Or if you have a question on how to do something we can help!
If we are not able to fix the problem remotely we will have you bring your computer
Software Problem Phone Support
We also provide unlimited support for your Microsoft Windows and Microsoft Office. For unsupported programs: $60 per hour labor cost; 1 hour minimum.
Offsite Data Backup
When a flood, fire or burglary happens, only an Offsite Backup can save you. By using our Off‐site Backup Service, your data will be transferred to our off‐site backup server through your high-speed internet connection. So when disasters happen, we will have a safe copy for you. If your service plan does not include this service the price to add it is $9.99/month. (Additional fee for USB drive or DVD of files) (20 Gb max storage)
*Maximum age of motherboard in a computer is Intel LGA 775 or AMD AM2. Age is to be determined by BizTek Connection, Inc. The Operating System must be Microsoft Vista, Win 7/8/10.
Learn more about our lists of managed services