IT Assessment & Planning

Working alongside the businesses in Little Rock, Arkansas, and helping them achieve their business goals through strategic IT planning and gaining the highest value from their technology investment.

Information Technology Assessment

BizTek Connection is a managed IT service provider that also provides IT planning services to businesses and individuals in the NLR area. Our goal is to take an assessment of a company’s current IT infrastructure and create an overall strategic plan that will increase productivity as well as meet the company’s objectives.

We strive to provide the greatest experience by being a one-stop shop when it comes to your IT, eliminating the need to outsource to other service providers. Some of our other services including computer repair, virus removal, data backup, website design, and online marketing.

Why IT Planning?

Grow Revenue

By analyzing technology in your company’s specific environment, we can discover methods to enhance a consumer experience, maintain current business, and eventually grow income.

Control Costs

Duplicated efforts in your company’s drivers and technology might be costly to your budget, so we look for ways to combine or leverage new technologies to reduce costs.

Control Risk

There will always be inherent dangers in any company, but some risks can be reduced or avoided. We identify those threats and offer recommendations to minimize their impact.

Why is an Information Technology Assessment Necessary?

How can a company determine if it’s making the best possible decisions? What type of necessary trends are on the horizon and how can they be planned for? It is vital for business leaders to get expert reviews before making final decisions about enterprise software and structural projects.

Each member of a company has a different perspective, but no single person involved in the company can analyze a complete view of the whole picture. Sometimes the best way for an organization to prepare for the future is to get an outside opinion and get a full information technology planning assessment.

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Business Strategy

Information Technology Planning

Our Information Technology Assessment (ITA) is designed to provide an in-depth overview of your current technology infrastructure and evaluate the essential elements you have in place and how they support your business goals and objectives.

Our ITA analyzes a wide range of IT functional areas, including:

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Server Infrastructure

Warranty/support, performance, capability planning, operating systems

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Risk Management

Risk identification and risk analysis of IT environment

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Data Storage

Storage Area Network (SAN), permissions, performance, accessibility, availability

Network Infrastructure

Power, environment controls, Uninterruptible Power Supply (UPS), and warranty/support

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IT Disaster Recovery & Business Continuity

Recovery time objective (RTO) and recovery point objective (RPO), disaster recovery (DR) planning/readiness, business and impact analysis, backups

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Networking Infrastructure & Carrier Services

Internet Service Provider (ISP), network switching, wireless, cabling and connectivity, LAN/WAN, and warranty/support

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Business Services & Applications

Collaboration and messaging, financial management, CRM, Active Directory/directory services, business intelligence, and file/print sharing

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Network Security

Password policies, anti-virus, anti-spam, firewall, content filtering, and physical security


IT Assessment Process

BizTek Connection’s Approach:

A well-designed technology plan can help your organization achieve its mission.

Our effective, systematic approach to helping you envision your technology goals, determine your current technology reality, create your technology plan, and prioritize and implement change will help reduce your organization’s technology costs while improving efficiency.


Comprehensive Analysis – Our engineers and consultants can help you achieve your business objectives by first taking a comprehensive analysis of your organization from a technology perspective.


Strategic Planning – Once we understand your current and future business needs and goals, we can develop a strategic technology plan to achieve them that aligns with your budget.


IT Strategy Implementation – After a business strategy is chosen, we will begin its implementation and oversee project management to ensure the changes are bringing the expected results.

Some Of The Technologies We Work With

We work with a variety of clients in many diverse industries. Our team of skilled technicians at Biztek Connection are constantly increasing their knowledge with the latest in technology and the number of systems we use is ever-expanding. Our customers can trust that we will provide the right tools that will improve their business performance and operating efficiency.

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Ironscales logo
Sonicwall logo
Sentinel One logo
Watchguard logo
Proofpoint logo
Windows logo
Windows Server logo
Linux logo
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Dell logo
Microsoft Office 365 logo


Frequently Asked Questions

How can an IT assessment help my business?

Hiring a third-party IT consultant to assess what a company is doing wrong – and right – can be an investment that can make business leaders better see or question its value. The potential positive outcomes from using an outside organization may be a smart decision in the long run and have a major impact on the growth and success of a company.

Does this service include security-related services?

Yes. BizTek Connection’s IT Assessment Planning includes an assessment of your current security status and provides recommendations on improvements that will ensure that your data is protected.

What sets BizTek apart from other IT service providers?

We believe in using a consultative approach with our clients. We take the time to truly understand their business and their goals before recommending any solutions instead of focusing on “making a new sale.” Our team of experienced engineers is dedicated to providing superior customer service and we aren’t happy unless our customers are happy.

Why is it important to conduct an IT assessment?

Organizations should conduct an IT assessment to understand their current state of IT, identify opportunities for improvement, and make informed decisions about their technology investments.

How do I know when I’ve found the right consultant?

There are some things to keep in mind when selecting an outside source for guidance. Take a look at the experience each candidate has. Seek out a source that has worked with similar organizations and projects. The process can sometimes be comparable to hiring a new employee. However, if the person is someone the organization is familiar with, it may not be necessary to waste time and resources if it’s clear it will be a good fit.

How do I know if my computer needs service?

If your computer is running slowly, freezing, or not working correctly, there is a chance that it is being caused by malware problems or a virus. We will scan your pc, and clean it up in no time so you can get back to work as soon as possible. Drop off your pc at our office anytime or call to schedule an appointment for an in-house visit.


What Our Clients Are Saying

Roger and his company are wonderful. I can call them up when my systems aren’t working the way they should and within hours, I am up and running again. I trust him to keep me plugged in so that I can do my job and stay on top of my business. I recommend him to anyone needing to keep their networks and their systems in top form.

Allison Harper
Executive Broker, Crye-Leike Realtors

At FirstStaff, we’ve long relied on Biztek to maintain our IT systems. Roger Best and his staff continuously perform above and beyond our expectations and meet our needs. We’ve grown alongside Biztek and they’ve certainly earned our trust. Without an in-house security team, Biztek is the next best thing. Biztek receives our highest recommendation.

Mitzi Havens
Controller, FirstStaff, Inc.

Since we began our relationship with BizTek, they have gone out of their way to learn our network and how our environment interacts between all three of our dental locations. Not only is BizTek quick to respond when we have a technical or security issue, but I always feel confident that their team will locate the issue and find a solution in a timely manner.

John Akins
Bevans Pediatric Dentistry, P.A

Key Benefits of IT Planning

It is critical for every business to know where they are going and what their planning process is for their current IT environment. A Comprehensive Information Technology Assessment and planning will help you better understand your current state of technology and prepare your organization for future needs and growth.

BizTek Connection can help by creating an IT strategic plan that will ensure that your organizational structure works together smoothly while also eliminating costs of redundant resources.


Vision for Technology Goals – Your information technology assessment plan will become a detailed, written document that connects your organization’s current use and future needs of technology. This plan will work as a compass to help you achieve your organization’s goals.


Assess to your Current Technology – We will provide a complete and overall understanding of the technology needs required to meet your organization’s technology goals through the completion of your technology inventory, including all of your current hardware and software.


Assess to Internal Practices – We will help you assess your organization’s current internal policies and procedures in the areas of technology training, security, and disaster recovery. Our report will identify areas for improvement and detail the cost-benefit of these changes.


Survey of your Current Staff Skills – This process will identify which of your staff members may need training, and discover who can act as resources within your organization. If your staff is trained properly, this will eliminate the extra costs incurred by needing to hire outside help.


Create your Technology Plan 

We will utilize the information gathered during the Information Technology assessment process to design a technology plan that will take your organization from its current operating reality to your technology goals. Your technology plan will address the following areas:

Identify Immediate (Critical) Needs

Your immediate technological needs will be addressed by priority. Critical needs are classified as situations that severely hamper or prevent the execution of activities key to your organization and will have first priority.

Hardware Fault-Tolerance Strategy

After reviewing your current strategy and ensuring that all servers and other mission-critical appliances are hardware fault-tolerant, we can significantly minimize downtime and remediation costs when a failure occurs.

Data Fault-Tolerance Strategy

Viruses, spyware, and other unforeseen causes have the ability to corrupt your critical data. We will make recommendations to ensure the integrity of your data, as well as quick restoration in the event of corruption or disaster.

managed security

End-Of-Life Equipment Plan

In many cases, replacing aging equipment actually helps reduce your costs. If the maintenance of old workstations is incurring substantial physical labor and replacement part costs, it just might be more economical to replace them.

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Implement Scheduled Maintenance

Scheduled maintenance should be a part of any organization’s IT strategic plan. Regular maintenance will maintain service pack levels and critical updates on all equipment and ensure that your systems are being properly maintained.

Prioritize Technology Improvements

We will schedule the implementation of your technology plan in phases that are specifically tailored to meet your organization’s forecasting and budgetary requirements. For example, we will start with your highest priorities first.

Develop a Disaster Recovery Plan

It’s never too early to address disaster recovery. We can develop a comprehensive disaster recovery plan that will enable your organization to get up and running as quickly as possible in the event of disaster or service interruption.

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Implement, Evaluate, and Revise

As we implement each phase of your information technology assessment plan, its effect will be evaluated and revised throughout each phase of implementation in order to ensure the successful achievement of your technology goals.

Network Security

Security Assessments

BizTek Connection’s security assessments are the perfect way to identify any potential vulnerabilities in your system. Our assessments are comprehensive and customized to your specific needs, so you can be sure that your systems are as secure as possible.

If the assessment reveals that your network or pcs are at risk, we work with you to create a plan that will ensure that your business will be protected against future cyber attacks, malware, and viruses.

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Business IT

Disaster Recovery & Business Continuity

BizTek Connection has been a leading provider of disaster recovery and business continuity solutions for the businesses in Little Rock, NLR, and the surrounding areas. We offer comprehensive data backup and restoration services as well as 24/7 monitoring.

If you’re concerned about IT disasters that could compromise your company’s critical files or disrupt operations, we provide peace of mind knowing that your systems are protected from hardware failure, natural disasters, power outages, and more.

Get your business back on track!

Does your IT infrastructure support your goals and objectives? If you’re in need of an IT assessment and planning, look no further than BizTek Connection. We provide in-depth IT evaluations to find areas for improvement that will help you grow your business.

  • Discover the possibilities with a comprehensive report about your IT infrastructure.
  • Simplify your IT stack by removing redundant or outdated hardware and software, and replacing it with easier-to-manage systems.
  • Address all areas of your IT infrastructure and gain insight on how to maximize your operations and business outcomes.
  • Get expert suggestions to overcome your IT shortcomings and increase efficiency with industry best practices.
  • Identify the gaps in your IT operations to be resolved by BizTek Connection or your in-house team.
  • Gain a deep understanding of both the weaknesses and strengths of your system with a network assessment