About BizTek Connection
Learn about what makes us tick as a business and what keeps us driving forward to meet the needs of our clients
Meet Your Last Best Technology Partner
MSPs are the backbone of the technology world. Without them, businesses would grind to a halt as employees would be unable to access email or the internet. MSPs provide the necessary support and infrastructure for companies to function and grow. But not all MSPs are created equal. Some are better than others, and it is important to find an MSP that is the right fit for your business.
Our Vision
At BizTek, we believe that technology is a catalyst for transformation. Our mission is to empower businesses to reach their full potential through innovative solutions that drive efficiency, growth, and long-term success. We believe that true innovation doesn’t just solve problems—it opens doors to new possibilities. That’s why we are committed to combining deep industry expertise with cutting-edge technology, because we know that businesses deserve more than just tools—they need solutions that evolve with them.
At the heart of our vision is the belief in trust and integrity. We know that businesses thrive when they can rely on their partners, and we are dedicated to being that steadfast partner. We operate with transparency and collaboration, understanding that the best outcomes are achieved together.
We also believe in safeguarding the future. In an ever-changing digital world, we are relentless in protecting our clients’ data and critical infrastructure against security threats because we understand the value of their assets and the importance of peace of mind. Our commitment is to help our clients confidently navigate the complexities of the modern business landscape, ensuring their success today and securing their future for tomorrow.
Our Mission
At BizTek, we believe that technology is a catalyst for transformation, and our mission is to empower businesses to reach their full potential through innovative solutions that drive efficiency, growth, and long-term success. We are committed to more than just providing tools—we deliver solutions that evolve with our clients’ needs because we know that true innovation unlocks new possibilities.
We believe that trust and integrity are the foundation of lasting partnerships. That’s why we prioritize transparency and collaboration in everything we do, ensuring that our clients can rely on us as a steadfast partner in their journey.
In an increasingly digital and complex world, we are relentless in protecting our clients’ data and critical infrastructure from evolving security threats. We understand the value of safeguarding their assets, so they can focus on what matters most: growing their business with confidence. Our commitment is to guide our clients through today’s challenges and secure their success for tomorrow.
Our Story
Where We’ve Been
BizTek Connection was officially founded as a legal entity in 2007, but our roots go back even further. In 2001, we started a similar company under a different name and tax entity, which grew into what BizTek Connection is today. From the beginning, our mission has been clear: to empower businesses by taking the complexity of technology off their shoulders so they can focus on what they do best.
We understand small businesses because we started as one. We’ve seen firsthand how technology has evolved from a helpful tool to an absolute necessity. Looking back, the IT challenges of the early 2000s seem minuscule compared to the ever-growing cybersecurity threats, compliance requirements, and communication demands businesses face today. But one thing hasn’t changed: our commitment to being a trusted IT partner who understands that technology should serve your business, not overwhelm it.
At BizTek Connection, we don’t believe in one-size-fits-all IT solutions. Not every small business needs the latest, most complex systems—but every business does need the right technology, implemented the right way, to stay secure, efficient, and competitive. That’s why we take a tailored approach, assessing your unique needs and providing solutions that fit—not just for today, but for the long run.
Where We’re Going
Technology is always evolving, and so are we. The digital world presents new challenges every day—cyber threats grow more sophisticated, compliance standards become stricter, and businesses must stay connected like never before. Our mission is to stay ahead of these challenges for you, so you can focus on growing your business with confidence.
We dedicate time every single day to staying informed about the latest cybersecurity threats, IT best practices, and industry trends. We participate in mastermind groups, attend industry events, and collaborate with our peers to learn what’s working in real-world business environments like yours. Because when it comes to cybersecurity, disaster recovery, VoIP solutions, compliance, and IT infrastructure, staying informed is not optional—it’s essential.
But more than that, we believe that technology should create freedom, not frustration. Your business exists to be profitable, efficient, and impactful. Our job is to ensure your technology supports those goals—not slows them down. That’s why we don’t just provide IT services—we partner with you as trusted advisors to secure, streamline, and optimize your business’s technology, so you can focus on what truly matters: growth, success, and peace of mind.
At BizTek Connection, your success is our success. And as we continue to evolve in this fast-changing digital world, one thing will always remain the same: our commitment to protecting, empowering, and enabling businesses to thrive with technology that works for them, not against them.
A MESSAGE FROM OUR CEO
Find The Right IT Partner For Your Business
If your business is constantly dealing with frustrating IT issues, security concerns, or unreliable support, and you don’t know who to trust to fix them properly, I have the solution you’ve been looking for.
My name is Roger Best, and I am the President and Founder of BizTek Connection. What sets us apart isn’t just our technical expertise—it’s our commitment to making technology work for you, not against you. We believe that business owners shouldn’t have to be IT experts to run a successful company. You should be free to focus on what you do best, while we handle the complexities of cybersecurity, compliance, IT support, disaster recovery, and communication systems.
At BizTek Connection, we take that responsibility seriously. That’s why we promise fast, reliable, and proactive service—including a 60-minute or less response time for critical issues—so that technology is never what holds you back. Unlike some IT companies that deflect blame, leave you waiting, or offer half-baked solutions, we believe in owning the problem and finding the right fix—whether it’s an issue with your ISP, software, or network security. Your business runs on technology, and we make sure that technology is working for you, not against you.
I’ve seen too many business owners struggle with IT companies that fail to deliver on promises, don’t take responsibility, and provide subpar service. If you’re tired of feeling frustrated and uncertain about your IT support, let’s change that. At BizTek Connection, our mission is to be more than just another IT provider—we are your trusted technology partner, keeping your business secure, efficient, and thriving in an ever-evolving digital world.
Let’s take IT off your plate, so you can focus on running your business with confidence.
Roger Best, CEO
Testimonials
What Our Clients Are Saying:
"Since we began our relationship with BizTek, they have gone out of their way to learn network and how our environment interacts between all three of our dental locations. Not only is BizTek quick to respond when we have a technical issue, but I always feel confident that their professional team will have knowledge of the issue and resolve it in a timely manner."
John Akins | Director of Operations, Bevans Pediatric Dentistry, P.A.
"Thanks for sending out superman. He handled 3 computers at one time. Can he play kazoo while playing accordion and drums? Thanks for having such a great employee!"
Ray Imbro | Owner, Party Time Rental and Events
"We enjoy working with BizTek Connection. The IT technicians are nice, friendly and very helpful. They monitor our systems and call us if there is any problems. They also go on the back side and fix any issues they fine and we never lose service. Thanks so much."
Nickie Fite | Office Manager, International Testing & Inspection Services
"We have found BizTek to be a tremendous help with fixing our computers as well as preventing disturbances in our software throughout our daily functions. When they first came in to our office, the first thing that was noticed right away was incredible costumer service. Roger Best came and gave us a free consultation and network evaluation. He was extremely knowledgeable with both network and computers, as well as with the software we use. He was able to convey to us the problems that were occurring within our office and how to solve them. It was very easy to comprehend what he was telling us, without all the computer “lingo” that is sometimes a bit difficult to understand. One of the greatest thing about BizTek is every time they are working on something, we receive a “ticket” that sums up exactly what is going on. The results that BizTek have given us have been great. We recommend BizTek to any work place that needs help with the use of technology in their office."
Samantha Miser | Office Manager, Chenal Valley Dental
"Thanks for sending your engineer to our rescue! He is amazing. Fixed our problem in lightning fast time, answered all of my questions and was out the door. Very nice, professional and competent young man who deserves a raise (or at least a pat on the back). Looking forward to our continued business relationship."
Suzanne Jaco | Jaco Sales
"At FirstStaff, we’ve long relied on Biztek to maintain our IT systems. Roger Best and his staff continuously perform above and beyond our expectations and meet our needs in a professional and prompt manner. Biztek understands that businesses depend on technology as a core function of day-to-day activities. They recognize that our productivity is tied to the dependability of our network. We’ve been lucky enough to grow alongside Biztek and the level of trust they’ve earned is unparalleled. We can testify that without an IT staff, Biztek is the next best thing. Biztek receives our highest recommendation."
Mitzi Havens | Controller, FirstStaff, Inc.
"BizTek keeps me focused on what I need to be thinking of when we discuss technology. I am aware of what needs to be done, they help me get there. I highly recommend them."
Mike Miller | Owner, Miller and Company, PLLC
"It’s a great safety net to have BizTek in your corner. They are smart, quick, and professional. They sincerely want to help and will go out of their way to resolve your issues in a proficient manner. They’re just the kind of business partner every business needs."
Lauron Stewart | Business Manager, Stewart and Ray, PLLC
Who We Are
Our Management Team
Roger Best
President and Founder
Robert Taylor
Lead Technician
When Not to Hire an IT Technician:
Hiring an IT Service Provider who is only there to fix a problem instead of finding the underlying issue could do much more harm than good to your systems. It is not enough to hire someone who can fix your technology and get you back up and running.
The best IT person will identify the root of the trouble, find a solution, and then work with you to implement that solution. They will make sure that your system is set up for success by identifying which essential apps and add-ons are compatible. This will help ensure that any changes made to the system will transition smoothly when upgrading software in the future. Don’t hire an IT technician if they can’t answer these questions.
Real People, Real Relationships
Working with an IT company shouldn’t feel like a chore—and it definitely shouldn’t be stressful. Technology may be what we do, but connection is who we are. At BizTek Connection, we believe that IT support isn’t just about solving technical problems; it’s about building relationships based on trust, communication, and genuine care.
We know that friendliness, approachability, and a willingness to listen make all the difference—especially when we’re the team you rely on every day. That’s why we’re committed to being more than just experts; we’re real people who care about your success.
Our team takes pride in creating an environment where clients feel heard, supported, and confident in their technology. We believe that being open, sincere, and solution-driven isn’t just good business—it’s the foundation of lasting partnerships. We’re grateful for the incredible businesses we work with, and we’re here not just as your IT team, but as your trusted advisors, partners, and problem-solvers.
Problems with IT?
Hiring a Managed Service Provider in Little Rock may be the solution you’re searching for. Fill out our form or call us right now if you like what we do and want to learn more about our services.