Archive for the ‘Social Media’ Category

The Changing Face of Business

Monday, November 14th, 2011

The face of business has turned online the past few years. There was once less competition for business and getting your name out was straightforward, hire an ad agency or go door to door introducing your business. Now the number of business that offer similar goods and services is incredible and it’s easy to get lost amongst them. For this reason, small-business owners have had to reevaluate how they sell. But how do you convince prospective customers that they should choose you out of the many. Developing a strong online presence is a proactive way to do this, below are a few options open to business owners today.

Becoming Mobile

Mobile devices are becoming more and more common. People carry them to make their lives simpler as they can stay connected to their business and personal lives.. This can make commuting valuable working time instead of dead time. Unfortunately many regular sites aren’t very readable on a mobile device because of this many businesses have mobile sites. They retain the companies branding while allowing for faster, easier navigation on a mobile device. Mobile site makes your company more easily accessible to consumers.

Social Sites

These are an interesting phenomena, originally they were intended as sites primarily for personal socializing. But when Facebook came out, their clean utilitarian site enticed businesses owners. Those individuals realized they could reach a wide audience by developing a social face for their business. Now almost every business has a Facebook page. Social sites give companies a platform to share interesting and fun content that is relevant to their industry with consumers. Creating this on-line community is a passive way to create sales. You might have been aware of Google , they have recently unveiled their business pages. Check out this walk-though to learn how you can create a Google business page. Social sites are a non-intrusive way to interact with a large audience that I predicted the relationship between businesses and social sites a long and fruitful one.

On-line Education

You have likely noticed the growing number of businesses that have blogs, these allow companies to give educational information without trying to obviously sell the individual something. Offering educational content is a terrific way to show for potential customers how knowledgeable your business is and develop trust. Webinars and blogs are two great ways to do this. In this way companies can stand out from their competition by showing their extensive knowledge and this can result in sales indirectly.

Most people like to visit a local shop where the owner works behind the counter. This is still available to us but that shop probably has an online presence even if it’s a small one. It can’t be denied that businesses are not just street facing but Web facing as well. Being open to the changing face of business will make you a more informed consumer and/or business owner.  Read this article
to learn some great reasons for creating an on-line presence. If you’ve had success at creating your on-line presence, please let us know what you’ve done.  We’d love to hear about more successes.

Is Online Anonymity a positive Thing

Wednesday, August 24th, 2011

Google has recently gotten a small amount of press because of their restriction of users creating profiles under pseudonyms. Currently, Google doesn’t allow fake names, and this has some people upset. One of the appealing things about the Internet is that is seems to offer umbrella anonymity. Anyone can be whomever they choose, but is that necessarily a good thing? To answer this question, we first have to take into account the pros and cons of being anonymous.

Pros

There aren’t many sites that require you to use your real name, or even have any means of verifying that the name you provide is real or not. This allows you to assume numerous personalities, crafting a new version of yourself every time you log on. This can provide a layer of safety when providing your full identity can be dangerous. Consider users who have been the subjects of abuse or stalking, the freedom to be anonymous on the Internet helps them to be less accessible and therefore less vulnerable. Anonymity comes with a certain level of freedom.

Cons

Many problems caused on the Internet begin with a improper use of anonymity. Email scams, social media spam and profile hacks begin with the creation of a fake Internet identity. While tactics such as IP address tracing and validating the information given when setting up Internet profiles can provide the true identity of any Internet user, creating a counterfeit profile is the easiest way to scam someone else. While being anonymous on the Internet is often a plus, it’s important to consider the negatives that complete anonymity can create.

The moral value of total Internet anonymity is a matter of personal responsibility. It is only as good as the person who uses it. Anonymity being good or bad is not a matter of anonymity itself, but rather, a matter of the users of the Internet. When considering if you are for or against it, first reflect on how you use it.

I’d love to hear your thoughts.  Please comment below!

Avoiding the Facebook Trojan Viruses

Tuesday, February 22nd, 2011

Did you know that Facebook has over 500 MILLION active users and that over 50% of those log in on any given day?  It has become a great place to connect with friends, find out what’s happening, playing a game or to take part in discussions.  It’s also become one of the easiest places to get infected with a Facebook Trojan virus or other Facebook related malware.  As it turns out, these types of nasty little bugs are abundant and a lot of them can be quite serious. The Koobface worm is probably the best known Facebook malware but compared to Facebook Trojan viruses, this worm is sweet and harmless.

Facebook viruses use a lot of different techniques to infect your computer and even experts in the field can never be confident that you’ll never be caught by one of the new techniques that just seem to keep coming. There are some simple measures that can help, but if you aren’t diligent about following them, it’s almost guaranteed that sooner or later you will pick one up.

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The Rumors of My Death Have Been Greatly Exaggerated

Sunday, January 24th, 2010

by Roger G. Best

There’s an old hoax that has been spreading like wildfire though the Twitter hashtag “RIP Johnny Depp” and other such captions.  It’s an easy “snag” that draws people into action.  In this case, the action is to click through to get the scoop on the story.  So, before we go any further, let me make it perfectly clear that Johnny Depp is alive and well.  The rumors of his demise have been  greatly exaggerated! (more…)

5 Don’ts in Social Media Marketing

Wednesday, December 2nd, 2009

Social media usage is growing at an unbelievable rate every month and there seems to be no foreseeable end to that trend.  With that, comes ever growing opportunities to promote your business and “get the word out” in ways that haven’t been available to us in the past.  If done properly using these various sites can be an effective tool to promote, and grow, your business.  But, before you move too quickly, there are a few things you should know.  At the very foundation of Social Media, in general, is the understanding that people become a part of these sites with a purpose… and that purpose is NOT to buy anything.  The join to connect with old friends, meet new ones, find a lost love, keep up with family members and stay in touch with the people of their choosing. (more…)

Social Media Can Lead to Better Collaboration

Thursday, October 29th, 2009

by Roger G. Best

If you read much I’m sure you’ve heard things about how enterprise computing is rapidly heading in the direction of better collaboration and that social media will be a big part of that drive. We’re seeing an ever increasing trend to add social media to enterprise collaboration portals. The corporate need for better collaboration tools has been on the plates of many business professionals for years now.  Everything from things like the telephone (and even the telegraph), fax, telex, email, video conferencing, instant messaging, and on-line chat have all been a part of building a collaborative workplace. (more…)

Catch the Wave! Social Media or Collaboration.

Sunday, October 25th, 2009

by Roger G. Best

There has been a lot of buzz lately about both Google Wave and Windows 7, and rightly so as I see it.  Both have great potential of making a big splash in the industry and population at large.  We’re seeing tons of “hits” on these two products in both the press and in the various flavors of Social Media. It’s still “up in the air” as to which will have gotten more attention… Since October 22nd was the actual release date for Windows 7, I suspect that Windows 7 will get a bigger “buzz” for the next few days.  But, tomorrow is another day, I guess we’ll just have to wait and see.  (more…)

Can You Say “Unfollow”?

Monday, August 31st, 2009

By Roger G. Best

Twitter has proven to be a great tool for everything from simply keeping in touch through developing new clients and developing brand loyalty.  And the number of followers we have almost touches that place of pride (o.k., almost may be hedging this just a bit) as that number grows.  But it’s important to know your audience when you make your decisions about tweeting habits because what your friends want to know is quite different from those who are following your business tweets.  Regardless, there are some things that will cause your followers to unfollow you. (more…)

Social Media – You Need A Plan

Thursday, August 27th, 2009

By Roger G. Best

In case I wasn’t perfectly clear on this in my last installment, I was (as in “past tense”) a BIG opponent of most social media until recent months.  There are lots of reason for that, but the big one is because of the enormous risk of losing a lot of productivity and getting sucked into the black hole that social media creates in the lives of some users.  I still believe that it’s important to draw some boundaries (time is the biggest one) and be completely inflexible when it comes to crossing those lines.  With that foundation, let’s move on. (more…)

Social Media – What are the costs?

Tuesday, August 25th, 2009

Social media has transitioned over the past several months.  I’m in the technology business and I have to admit that my clients have routinely asked me to block access to many of the social media sites… the reasons being somewhat obvious.  Facebook, Twitter and other sites have quickly sucked up a lot of productivity in a great many work environments.  But, as I just mentioned, there has been a transition in this area and it is now to the point that a blanket “block” can be a far greater risk to the business than is the potential for lost time.  Simply put, the PR and marketing opportunities are too great to ignore! (more…)